PRIVACY NOTICE

Roberto Carlos Conde Del Valle, better known as Campamento Sol y Luna, with address at Calle Alcanfores 60 local E6 Centro Comercial Plaza Jardines, colonia Jardines de San Mateo, city of Naucalpan, municipality or delegation Naucalpan, c.p. 53240, in the State of Mexico, country Mexico, and internet portal www.campamentosolyluna.com.mx, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • Gather contact information for medical emergencies
  • Marketing or advertising
  • Commercial prospecting

If you do not want your personal data to be used for these secondary purposes, please indicate below:

I do not consent to my personal data being used for the following purposes:[ ] Collect contact information for medical emergencies[ ] Marketing or advertising[ ] Commercial prospecting

The refusal to use your personal data for these purposes shall not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data
  • Contact information
  • Data on physical characteristics

In addition to the personal data mentioned above, for the purposes informed in this privacy notice we will use the following personal data considered as sensitive, which require special protection:

  • Present, past or future physical health status
  • Present, past or future mental health status

How can you access, rectify or cancel your personal data, or object to its use?

You have the right to know what personal data we hold about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the respective request through the following means: contacto@gruposolyluna.mx

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

a) By what means can the holder and, if applicable, his representative, as well as the latter’s personality, prove their identity?
e-mail contacto@gruposolyluna.mx
b) What information and/or documentation should the application contain?
INE or Valid Passport
c) How long will it take to respond to your request?
10 working days
d) By what means will we communicate the response to your request?
email provided by applicant
e) On what media, if any, can the personal data you request be reproduced?
electronics

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are as follows:
a) Name of person or department handling personal data: Elizabeth Guadarrama
b) Address: Calle Alcanfores 60, local E6 Centro Comercial Plaza Jardines, colonia Jardines de San Mateo, city of San Mateo, Mexico City.
Naucalpan, municipality or delegation Naucalpan, c.p. 53240, in the State of Mexico, country Mexico.
c) E-mail: contacto@gruposolyluna.mx
d) Telephone number: 5550841588

You can revoke your consent for the use of your personal data

You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, as we may be required by law to continue processing your personal data. You should also consider that for certain purposes, revoking your consent will mean that we will no longer be able to provide you with the service you requested, or that your relationship with us will be terminated.

To revoke your consent you must submit your request through the following means: contacto@gruposolyluna.mx.

In order to know the procedure and requirements for the revocation of consent, we offer the following means: contacto@gruposolyluna.mx

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer the following means: contacto@gruposolyluna.mx

Likewise, you may register in the following registries, in case you do not wish to obtain advertising from us: Public Registry to Avoid Advertising, for more information consult the PROFECO website.

Use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we collect through these technologies will be used for the following purposes:

to enroll a participant in one of our travel or school camp programs

The personal data we obtain from these tracking technologies are as follows:
User’s preferred language
Region in which the user is located
User’s browser type
Type of user’s operating system
User-reviewed advertisement

To find out how to disable these technologies, please refer to the following media: contacto@gruposolyluna.mx

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.

We are committed to keep you informed about the changes that this privacy notice may undergo, through: www.campamentosolyluna.com.mx.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: www.campamentosolyluna.com.mx

Last update: 19/10/2022